Converra
Features

Everything in one conversation workspace.

Channels, inbox, CRM, workflows, AI, and campaigns — built for teams that run on customer messages, not spreadsheets.

Converra dashboard overview

Inbox

One inbox for every customer thread

Reply from a shared workspace with conversation status, contact context, and channel delivery in one place.

  • Unified thread view with contact sidebar and CRM fields
  • Template and media replies with provider compliance
  • Assignment, tags, and segments without leaving the thread
One inbox for every customer thread in Converra

Workflows

Visual automation that matches how you operate

Build triggers, conditions, and actions on a canvas — from order confirmations to lead follow-up and handover rules.

  • WhatsApp triggers, CRM updates, and multi-step sequences
  • Approved templates wired into send actions
  • Google Sheets, Drive, and Calendar steps in the same graph
Visual automation that matches how you operate in Converra

AI assistant

AI that assists operators, not replaces them

Draft replies, classify intent, and automate routine answers using your knowledge base and conversation context.

  • Agent workflows with guardrails and human handover
  • Knowledge import for FAQs, policies, and product facts
  • Usage limits aligned to plan tiers on Plus and Max
AI that assists operators, not replaces them in Converra

One workspace

Inbox, CRM, and workflow automation together

Multi-channel

WhatsApp live today — more channels shipping soon

No code

Prebuilt flows for operators, not engineering teams